Job Type: Full time
Location: Highland Park
WHY HOMESTATE//
- Restaurants are fun (it’s like throwing a party everyday)!
- Competitive pay $25-$27 per hour, based on experience.
- Refer a friend, get $500*
- Free meals – even on your days off.
- Retirement savings option.
- Stick around for a while – we have retention incentives.
- Affordable health, dental & vision benefits*
- 100% company paid life insurance*
- We create an environment where everyone with respect and dignity.
- We value honest, intentional and transparent communication.
- We listen, learn and lead with compassion.
- We encourage you to be yourself.
- Advancement opportunities available.
- Community engagement – HS plays a positive role in community.
- Slip resistant shoe program.
- Check out our Instagram!
PRIMARY QUALIFICATION//
You gotta be kind!
WHAT’S IT LIKE WORKING AT HOMESTATE//
- Work with other kind people
- Make other people happy
- Enjoy free tacos
- Relish in the flexibility that the hospitality industry provides…we encourage you to pursue your passion, with us or otherwise.
WHO ARE WE//
In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.
HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.
No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second. And we’re hiring nice people!
HomeState is currently hiring for the position of Catering Coordinator!
THE FINE PRINT//
We know there’s more to an individual than can be expressed on a resumé. See below for a sneak-peak at some of the responsibilities you’d hold as catering coordinator.
Responsibilities
* Work under the direction of the Catering Director to receive, organize and respond to all catering inquiries, emails and phone calls in a timely manner.
* Receive, approve and process payment for Catering Pre-Order requests and coordinate scheduling of orders at the appropriate HomeState location.
* Create and develop proposals and guide potential guests through the booking process.
* Conduct confirmation and post-order thank you calls for all catering orders.
* Work with the Catering Director and Catering Operations Manager to troubleshoot and resolve guest issues promptly and with great care.
* Follow all HomeState standards and ensure that guests are served the highest quality of products, that you are delivering the best customer experience, and that you are living the HomeState mission in every guest interaction.
* Communicate with coworkers as outlined in communication guidelines and communicate with honesty, integrity and transparency.
* Display a strong knowledge of our menu, catering policies and general HomeState information to guests over the phone and in person.
* Ensure accuracy of confirmed orders and, when necessary, carefully and effectively process payment.
* Coordinate and communicate with the teams at the catering hubs and at the non-hub HomeState locations.
* Manage time efficiently during your shift by following checklists and direction from your supervisor.
* Work closely with other catering team members to support each other through daily tasks, promote teamwork and a healthy culture.
* Think boldly and bravely to shape a positive impact on one's self, family, neighbors and team members.
* Serve as an ambassador, both internally and externally.
* Fully understand and exhibit the HomeState culture, embodying our mission, vision and core values.
Experience
* 1-2 years experience in the restaurant industry, preferably in a catering/events capacity
Requirements
* Excellent written and verbal communication skills
* Excellent organizational skills and attention to detail
* Strong analytical and problem-solving skills
* Proficiency in using computer-based applications and software programs
* Passion for food, hospitality, and providing an exemplary guest experience
* Kind, patient, and solution driven approach to guest hospitality
* Availability to work weekends, day shifts and evening shifts
* Responsible Beverage Service certification (within 30 days of hire).
* Valid Food Handlers Certification Card (within 30 days of hire).
* Valid driver’s license and clean driving record
Physical Requirements
* Ability to stand for long periods of time (6 or more hours per shift)
* Ability to lift 25+ pounds
HomeState embraces diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Please note that job duties are subject to change at the company’s discretion
*Eligibility for some benefits may be dependent upon average hours worked and/or length of employment.