Job Type: Part time
Location: Highland Park
WHY HOMESTATE//
- Restaurants are fun (it’s like throwing a party everyday)!
- Competitive pay $25-$27 per hour, based on experience.
- Refer a friend, get $500*
- Free meals – even on your days off.
- Retirement savings option.
- Stick around for a while – we have retention incentives.
- Affordable health, dental & vision benefits*
- 100% company paid life insurance*
- We create an environment where everyone with respect and dignity.
- We value honest, intentional and transparent communication.
- We listen, learn and lead with compassion.
- We encourage you to be yourself.
- Advancement opportunities available.
- Community engagement – HS plays a positive role in community.
- Slip resistant shoe program.
- Check out our Instagram!
PRIMARY QUALIFICATION//
You gotta be kind!
WHAT’S IT LIKE WORKING AT HOMESTATE//
- Work with other kind people
- Make other people happy
- Enjoy free tacos
- Relish in the flexibility that the hospitality industry provides…we encourage you to pursue your passion, with us or otherwise.
WHO ARE WE//
In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.
HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.
No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second. And we’re hiring nice people!
HomeState is currently hiring for the position of Catering Coordinator!
THE FINE PRINT//
We know there’s more to an individual than can be expressed on a resumé. See below for a sneak-peak at some of the responsibilities you’d hold as catering coordinator.
Responsibilities
CORE SKILLS & RESPONSIBILITIES
* Guest Focus: Build guest relationships and deliver hospitality-centric solutions. Guide guests through the catering booking process, including through the development of proposals, menus, processing payment, order confirmations, and order close out.
* Action Oriented: Take on new opportunities and challenges with a sense of urgency, high energy and enthusiasm. Manage time efficiently by taking initiative and working with a sense of urgency to fulfill job duties and/or checklists, find opportunities to engage in hospitality or complete other tasks assigned by the catering manager.
* Resilient: Rebound from setbacks when faced with difficult situations. Calmly identify and troubleshoot issues that occur during the shift to ensure efficient operations. Constantly communicate with honesty, integrity and transparency.
* Collaborative: Build partnerships and work collaboratively to meet shared objectives. Work closely with the team to support each other through daily tasks, promote teamwork and assist with training. Think boldly and bravely to shape a positive impact on one's self, family, neighbors and team members.
* Situationally Adaptable: Adapting approach and demeanor in real time to match the shifting demands of different situations. Work with the Catering Manager and Catering Director to troubleshoot and resolve guest issues promptly and with great care.
* Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Communicate with others as outlined in communication guidelines. Receive, approve, confirm and process catering orders and coordinate scheduling of orders at the appropriate HomeState restaurant.
* Resourcefulness: Securing and deploying resources effectively and efficiently with attention to detail. Display a strong knowledge of our menu, catering policies and general HomeState information to guests over the phone and in person
* Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Invites feedback and is self-aware. Takes ownership and admits mistakes.
* Decision Quality: Making good and timely decisions that keep the department moving forward.
* Serve as an ambassador, both internally and externally in the community. Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the HomeState mission and core values.
* Take pride in your work each day to make things a little better than they were yesterday.
* Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings.
Experience
* 1-2 years experience in the restaurant industry, preferably in a catering/events capacity
Requirements
* Excellent written and verbal communication skills
* Proficiency in using computer-based applications and software programs, event booking software a plus.
* Personable and enjoys working with people and a diverse team
* Availability to work weekends, day shifts and evening shifts
* Excellent written and verbal communication required
* Excellent interpersonal and conflict resolution skills
* Excellent problem solving and multitasking
Physical Requirements
* Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times).
* Ability to lift, push, pull, or carry up to 40 pounds (examples include boxes of printed materials and taking out the trash).
* Ability to frequently bend and reach overhead (examples include stocking office supplies).
* Must be able to work in a constant state of alertness and safe manner.
* May be required to occasionally work in outdoor weather conditions or fluctuating temperatures (such as in the patio dining areas).
Please note that this job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform, and any assigned tasks, duties, and responsibilities are subject to change at the company’s discretion, with or without notice or contemporaneous update to this document. Reasonable accommodations may be made to enable qualified individuals with disabilities and sincerely-held religious beliefs to perform the essential functions of this position, to the extent required by and in accordance with applicable federal, state, and local law; contact Human Resources to request a reasonable accommodation. Nothing in this job description modifies the at-will nature of employment.
HomeState embraces diversity and does not discriminate in employment on the basis of any classification protected by law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
*Eligibility for some benefits may be dependent upon average hours worked and/or length of employment.